Privacy Policy

Firewood Direct respects your privacy and is committed to protecting your personal data. This Privacy Policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679 and Irish Data Protection Act 2018.

Data We Collect

We collect personal information necessary to process your orders, including:

• Name and contact details (email, phone number, delivery address)
• Payment details (handled securely via third-party payment processors)
• Transaction history and order details

How We Use Your Data

We use your personal data to:

• Process and deliver your orders
• Communicate with you about your orders
• Provide customer service
• Comply with legal obligations
• Improve our services and website

Sharing Your Data

We may share your data with trusted third parties, such as:

• Payment processors
• Delivery companies
• IT and web hosting providers

We do not sell or rent your personal data to third parties for marketing purposes.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Your Rights

Under GDPR and Irish law, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request the deletion of your data
• Object to or restrict data processing
• Data portability

To exercise your rights, contact us at sales@firewooddirect.ie.

Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse.

Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

For questions about this Privacy Policy or our data handling practices, contact us:

Firewood Direct
Email: sales@firewooddirect.ie